SuperOps

SuperOps.ai MCP Server

MCP server for Claude that provides tools to interact with the SuperOps.ai PSA/RMM platform using their GraphQL API.

One-Click Deployment

Operator note — GitHub Packages authentication. This package is published to the @wyre-ai scope on GitHub Packages, which requires an authentication token on every install (GitHub Packages has no anonymous reads, even for public packages). Create a GitHub Personal Access Token with the read:packages scope and supply it to the cloud builder:

• Cloudflare Workers — set a build variable named NODE_AUTH_TOKEN to your PAT.
• DigitalOcean App Platform — set a build-time secret named GITHUB_TOKEN to your PAT.

For local installs, run export NODE_AUTH_TOKEN=$(gh auth token) before npm install.

Features

• Decision Tree Architecture: Navigate to domains (clients, tickets, assets, technicians) to see relevant tools
• Lazy Loading: Domain modules load on-demand for faster startup
• Full CRUD Operations: List, get, create, and update entities
• GraphQL Support: Use custom queries for advanced operations
• Interactive Ticket Card (MCP Apps): ticket results render as an interactive card in MCP Apps hosts — neutral by default, brandable via window.__BRAND__ injection or MCP_BRAND_* env vars

Interactive Ticket Card (MCP Apps)

superops_tickets_get renders as an interactive card in MCP Apps hosts (Claude Desktop/web) with an in-card "Add note" round-trip via superops_tickets_add_note that always posts internal-only notes (isPublic: false); plain-JSON behavior is unchanged in other hosts. The card is neutral by default and brandable via window.__BRAND__ injection or MCP_BRAND_* env vars (MCP_BRAND_NAME, MCP_BRAND_LOGO_URL, MCP_BRAND_PRIMARY_COLOR, MCP_BRAND_ACCENT_COLOR, MCP_BRAND_BG, MCP_BRAND_TEXT) — no rebuild needed.

Installation

# The @wyre-ai scope lives on GitHub Packages and needs a token to install:
export NODE_AUTH_TOKEN=$(gh auth token)
npm install @wyre-ai/superops-mcp

Configuration

Copy .env.example and set the variables below. Leave CONDUIT_S2S_SECRET empty in that example; generate a real value with openssl rand -hex 32 and do not commit it.

export SUPEROPS_API_TOKEN="your-api-token"
export SUPEROPS_SUBDOMAIN="yourcompany"
export SUPEROPS_REGION="us"  # or "eu" for EU region

/health stays unauthenticated and does not read credentials. The stdio transport does not use CONDUIT_S2S_SECRET.

HTTP authentication

With MCP_TRANSPORT=http, every /mcp request must include X-Gateway-S2S once CONDUIT_S2S_SECRET is set. The header value is t=<unix seconds>,v1=<hex>, where the hex is HMAC-SHA256 of the literal string t=<unix seconds> keyed with CONDUIT_S2S_SECRET (64 lowercase hex characters). The timestamp must be within 300 seconds of the server clock. A missing or invalid header is HTTP 401, before vendor credentials are read.

TS=$(date +%s)
SIG=$(printf 't=%s' "$TS" | openssl dgst -sha256 -hmac "$CONDUIT_S2S_SECRET" -hex | awk '{print $NF}')
curl -sS http://127.0.0.1:8080/mcp \
  -H "Content-Type: application/json" \
  -H "Accept: application/json, text/event-stream" \
  -H "X-Gateway-S2S: t=${TS},v1=${SIG}" \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/list"}'

In AUTH_MODE=gateway, add X-SuperOps-API-Token and X-SuperOps-Subdomain as well. Missing credential headers are HTTP 401 and do not fall back to SUPEROPS_* in the environment. With AUTH_MODE=env, the signed request uses those variables from the process environment.

Standalone local use that cannot sign requests:

MCP_TRANSPORT=http MCP_ALLOW_INSECURE_DEV=1 npm start

Startup logs a warning, skips the S2S check, and binds 127.0.0.1 only. Do not publish that port off loopback.

Getting Your API Token

1. Log in to SuperOps.ai
2. Click settings icon > "My Profile"
3. Navigate to "API token" tab
4. Click "Generate token"
5. Copy and securely store the token

Usage with Claude Desktop

Add to your claude_desktop_config.json:

{
  "mcpServers": {
    "superops": {
      "command": "npx",
      "args": ["@wyre-ai/superops-mcp"],
      "env": {
        "SUPEROPS_API_TOKEN": "your-api-token",
        "SUPEROPS_SUBDOMAIN": "yourcompany",
        "SUPEROPS_REGION": "us"
      }
    }
  }
}

Available Domains & Tools

Navigation

• superops_navigate - Navigate to a domain
• superops_back - Return to main menu
• superops_test_connection - Test API connectivity

Clients Domain

• superops_clients_list - List clients with filters
• superops_clients_get - Get client details
• superops_clients_search - Search clients by name

Tickets Domain

• superops_tickets_list - List tickets with filters
• superops_tickets_get - Get ticket details
• superops_tickets_create - Create a new ticket
• superops_tickets_update - Update ticket status/assignment
• superops_tickets_add_note - Add note to ticket
• superops_tickets_log_time - Log time on ticket

Assets Domain

• superops_assets_list - List assets/endpoints
• superops_assets_get - Get asset details
• superops_assets_software - Get software inventory
• superops_assets_patches - Get patch status

Technicians Domain

• superops_technicians_list - List technicians
• superops_technicians_get - Get technician details
• superops_technicians_groups - List technician groups

Custom Domain

• superops_custom_query - Run custom GraphQL query
• superops_custom_mutation - Run custom GraphQL mutation

Example Usage

User: What tools are available?
Claude: Use superops_navigate to select a domain...

User: Navigate to tickets
Claude: [calls superops_navigate with domain: "tickets"]
Now in tickets domain. Available tools: superops_tickets_list, superops_tickets_get...

User: Show open high priority tickets
Claude: [calls superops_tickets_list with status: ["Open"], priority: ["High"]]
Here are the open high priority tickets...

Docker

The image listens on 0.0.0.0 inside the container (MCP_HTTP_HOST), defaults to AUTH_MODE=gateway, and refuses to start unless CONDUIT_S2S_SECRET is a real secret. Publish the port on loopback. In gateway mode, SuperOps credentials arrive on each request as headers; they are not read from the environment.

docker build -t superops-mcp .
docker run \
  -e CONDUIT_S2S_SECRET="$CONDUIT_S2S_SECRET" \
  -p 127.0.0.1:8080:8080 \
  superops-mcp

Compose refuses to start when CONDUIT_S2S_SECRET is unset, sets AUTH_MODE=gateway, publishes 127.0.0.1:8080:8080, and does not pass SUPEROPS_API_TOKEN or SUPEROPS_SUBDOMAIN into the container:

CONDUIT_S2S_SECRET="$CONDUIT_S2S_SECRET" docker compose up

Sign /mcp the same way as in HTTP authentication. A gateway-mode call also sends the vendor headers:

curl -sS http://127.0.0.1:8080/mcp \
  -H "Content-Type: application/json" \
  -H "Accept: application/json, text/event-stream" \
  -H "X-Gateway-S2S: t=${TS},v1=${SIG}" \
  -H "X-SuperOps-API-Token: $SUPEROPS_API_TOKEN" \
  -H "X-SuperOps-Subdomain: $SUPEROPS_SUBDOMAIN" \
  -d '{"jsonrpc":"2.0","id":1,"method":"tools/list"}'

Single-tenant HTTP (AUTH_MODE=env) still requires the S2S secret, then uses SUPEROPS_API_TOKEN and SUPEROPS_SUBDOMAIN. The DigitalOcean one-click template is that mode: set CONDUIT_S2S_SECRET as a runtime secret.

Rate Limits

SuperOps.ai API has a rate limit of 800 requests per minute per API token.

Pagination

SuperOps uses page-based pagination, not cursors. List tools take page (1-indexed, default 1) and pageSize (default 50, max 100), and return a listInfo block with page, pageSize, totalCount and hasMore.

hasMore is tri-state: true when another page exists, null — never false — when it does not. Loop on hasMore === true, or page off totalCount; looping until hasMore === false never terminates.

Filtering

Filters are condition clauses of { attribute, operator, value }, and they compose — { joinOperator: "and" | "or", operands: [ … ] } nests recursively. Operators verified against a live tenant:

equals and in are rejected by the API. includes matches a value whole while contains matches a substring — filtering an OS platform with includes: ["Windows"] matches nothing, because SuperOps stores "Microsoft Windows 10 Pro".

Two things to know, because neither reports an error:

• Filtering on a value outside a field's real set returns zero rows, not an error. An empty result may mean a bad value, not an empty tenant.
• Filtering on a JSON column (software) rather than a path into it (software.name) also returns zero rows silently.

Use superops_custom_query for filter semantics the standard tools don't express.

Schema conformance

schema/superops.graphql is a vendored copy of the SuperOps GraphQL schema:

# Authoritative — generated from live introspection
SUPEROPS_API_TOKEN=... SUPEROPS_SUBDOMAIN=... node scripts/fetch-schema.mjs

# No credentials? Falls back to scraping the published API reference
node scripts/fetch-schema.mjs

Prefer introspection, and note the committed schema is already the introspected one. The published docs declare 276 types / 76 queries / 63 mutations where the live API reports 404 / 116 / 83, omit deprecations entirely, and declare two types that do not exist live (FieldType, TicketType) — validating against those would pass documents the API rejects.

src/domains/graphql-schema.test.ts validates every GraphQL document in src/ against it on each npm test, so a query referencing a field SuperOps does not define fails in CI rather than at runtime. Regenerate the schema after a SuperOps API change and re-run the tests.

License

Apache-2.0

Support

For issues and feature requests, please visit the GitHub repository.